The Birth of a Website
December 20th
11:11 am
[Note: This blog is intended for those unfamiliar with web design/internet basics, and those potential clients looking to have some general questions answered.]
I may not be that long in the tooth, but I do remember the days when if I needed to find a service provider, it was all about the phonebook. These days, if you don’t have a website, you are somewhat of an anomaly. Everyone has a website now, from the plumber to the producer.
Personally, when I am looking for a service provider – and they DON’T have a website – I freak out; makes me think like they can’t possibly do their job well if they havent embraced 21st century adverstising. Of course that’s not the case, but this is the world we have become. We have embraced an environment completely devoid of personal attention – and given rise to virtual relationships. Generation X,Y, and Z prefer to not have to spend the time interacting with someone to answer a simple question. Our time is expensive and if I can order product A from online retailer B versus retailer A down the street – I’m more inclined since it costs me less time.
Where potential clients fail to connect, is understanding the cost vs time vs results equation.
Take for example my dad – I had a conversation with him the other day about re-building the site for his small business. He is the perfect example of internet hating older generation that thinks all you have to do is make a website and people will show up.
It takes A LOT of man hours to make something take off. This is not something where you can find a fresh graduate looking for portfolio work. It takes experience and know how, to take a small budget and spread it evenly to produce the biggest bang. It also takes dedication on your part. You can’t just let it sit…you have to promote it and find new customers without meeting them face to face. You have to appeal to new generations and utilize new technology.
My background is Print – I usually have a few hours to a few days to complete a project that gets printed and tangibly handed out to potential clients. Very similar to other service/product based industries. However with web design, you should almost look at it through an engineers eyes – where projects takes months/years to complete.
Up until lately – I have approached web design as a print designer – thinking “oh yeah, sure…12 hours is enough to design a whole site, no problem – flat rate!”….if only my pipe dream could also be applied to rent and bills. My tune quickly changes to “which bill can be late this month?”
So for the “not so left brained” out there….let me make one point clear as clear can be. Web Design/Development is a gigantic time consuming monster. If you want it done right, then you’re looking at even more of a time commitment. It’s not us just trying to squeeze more money out of you…more like us trying to squeeze functionality into a design and not lose a gargantuan amount of money in the process.
First off, let me lay out some steps. Number 1: is what are we doing? This includes the interview, sampling process…finding sites you admire, talking to developers – figuring out what you want and what you can afford. This can take as long as you want it to take…but right off the bat you are talking about 4 people already invovled at the minimum – Designer, Main Developer, Support Developer, and Client. Four different schedules, sometimes different time zones, and four different attitudes. Thats already a lot of moving parts.
Step 2: is Design. Depending on how involved your intended design – this process can be budgeted for a week and take a month and beyond. It’s all of the above again, and then edits. Re-quoting if you keep sending edit after edit after edit. Everything we spend time on we track. we have to, because if there is one thing I have learned in the past year – its that quoting large prices is the safest way to guarantee you have funds to pay rent that month.
Step 3: is Development. This is the most time consuming hard to track task of them all. In the freelance sector this usually involves one to two developers – depending on their skill set. As a client you have to trust your developer to know they are doing the work without seeing an in progress page. We are not trying to deceive you, but a lot of the code we do can not be implemented before the whole thing is done. We don’t work straight on to the web, its built in other programs then uploaded upon completion.
Step 4: is Edits/Launch. May not sound like a lot of work, but this could possibly be the most involved. We build websites for small businesses with no budget to hire a web manager. So we sit down with you, train you on the editing programs, test every link, add your content, keywords, show you how to blog, how to get started and send you on your way. It’s almost like taking classes. Time consuming and tough to grasp.
What I’m trying to get at really is that web design/development are not simple autonomous projects. They take work, about as much work as raising a kid. If you are a small business struggling, then you have to work at it every day and figure out your groove.
Hire a designer/developer team that can do it right and work with your budget and be honest.












